F.A.Q

Frequently Asked Questions

How will Metro Logistics handle customs clearance of my shipments when they arrive at a Customs Port where Metro does not have their own office?

There are several gateways for cargo importation into Kenya. Through the Busia border point/ Malaba point / Isebania check points and we have our clearing agents in all this stations including:

  • Mombasa Port
  • Kisumu Pier
  • Namanga
  • Isebania
  • Malaba
  • Busia
  • Lunga Lunga

Does Metro Logistics have its own trucks or do you broker loads to other carriers?

Metro Logistics is an asset-based trucking company. We transport your shipments with our own company-owned tractors and trailers using employee drivers. We do not broker any loads that are tendered to us unless requested by the Shipper as part of the service offering.

What type of trailers and tank trailers do you have in your fleet?

Metro Logistics operates latest models of Scania, Mercedes Benz Actros, Tata and Volkswagen trucks.

What kind of products do you transport?

Dry freight, bulk finished goods, FMCGs and fragile goods.

Why should I use you instead of one of your competitors?

Most of our business comes from long-term clients, which is a strong statement in its own right. They prefer Metro Logistics for many reasons, beginning with how we consider our business relationships: you are more than a client, and we are more than a vendor. We are partners. We support that with an outstanding safety record, on-time delivery and timely performance reports, on-going, open communication and a firm commitment to continuous improvement.

Not sure which solution fits you business needs?